Terms of service
Overview
This website is operated by Alpine & Ash. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following terms and conditions.
Online Store Terms
By using this site, you confirm that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependents to use this site under your supervision. You may not use our products for any illegal or unauthorized purpose.
Product Information
All products sold by Alpine & Ash are handmade, which means slight variations in color, marbling, texture, and small air bubbles may occur. These natural variations are part of the handmade process and make each piece unique.
Pricing & Availability
All prices are listed in U.S. dollars and may change without notice. Because items are produced in small batches, product availability may be limited. We reserve the right to discontinue products at any time.
Orders
Once an order is placed, it cannot be canceled or modified as orders begin processing quickly. Please review your order carefully before completing checkout.
Shipping
Orders are processed within 3–5 business days. Shipping times may vary depending on the destination and carrier delays. Full shipping details can be found in our Shipping Policy.
Returns & Damaged Items
Due to the handmade nature of our products, we do not accept returns or exchanges. If your item arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can arrange a replacement if available.
Intellectual Property
All content on this website, including images, product designs, branding, and text, is the property of Alpine & Ash and may not be used, reproduced, or distributed without permission.
Limitation of Liability
Alpine & Ash is not liable for any damages resulting from the use or misuse of our products beyond the purchase price of the item.
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon being posted to the website.
Contact Information
For any questions regarding these Terms of Service, please contact:
alpineandashcolorado@gmail.com